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How palamis77 Handles Your Personal Information

Your account data — including the wallet details you use with DANA, OVO, and GoPay — is handled with clear purpose and kept only as long as your account requires it.

Account Data ProtectionDANA, OVO & GoPay Transaction PrivacyYour Right to Access & DeleteCookie & Device Controls
palamis77 How palamis77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Secure Data Storage

Account data is stored using encryption at rest. Access is restricted to authorised personnel only, and all internal access to personal records is logged and audited regularly.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from your account settings at any time.

Retention and Deletion

When you close your account, we retain only the data required by applicable regulations. You may request deletion of non-mandatory data by contacting support with your verified account details.

Third-Party Data Limits

Payment processors — including DANA, OVO, and GoPay — receive only the transaction data they need to process your request. We do not share profile or behavioural data with advertisers.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

Live Chat Support Open the live chat window from your account dashboard to raise a data access or deletion request directly with our support team, available around the clock.
Email Privacy Request Send your request to our privacy contact address listed in your account settings. Include your registered mobile number so we can verify your identity before acting.
Account Settings Panel Some data preferences — including marketing communications and cookie consent — can be updated directly from your account settings without contacting support.

Common Questions About Your Privacy on palamis77

If you have a question about how your data is used, the answers below cover the most common requests we receive from account holders in Indonesia, including players in Yogyakarta and Batam who access the lobby on mobile.

We collect your name, email address, mobile number, and the e-wallet details you link for DANA, OVO, or GoPay transactions. Device and session data is also logged for security purposes.

Yes. Submit a data access request via live chat or the email address in your account settings. We will verify your identity first, then provide a summary of the data we hold on your account.

Contact support through live chat or email with your registered mobile number. We will remove non-mandatory data promptly; some records may be retained where local financial regulations require it.

Only the transaction data those processors need to complete your deposit or withdrawal is shared. We do not pass profile information, browsing behaviour, or account history to any payment provider.

We keep only what applicable regulations in eligible regions require after account closure. You can request deletion of non-mandatory records at any time by contacting our support team.

We use essential session cookies and optional analytics cookies. Non-essential cookies can be turned off from your account settings panel without affecting your ability to log in or make transactions.