Reference

Understand Your Rights Before You Play

These terms set out how your account on palamis77 works — what we commit to, what we ask of you, and how payments via DANA, OVO, and GoPay are handled.

Account eligibility rulesDANA, OVO, GoPay payment termsWithdrawal verification stepsAccount suspension conditionsGoverning jurisdiction notice

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ACCOUNT SECURITY

How We Protect Your Account and Data

Data Handling

We collect only the account and payment data needed to process your DANA, OVO, or GoPay transactions. We do not sell your data to third parties or use it for unrelated marketing.

Cookie Policy

We use session cookies to keep your account login active and preference cookies to remember your lobby settings. You can manage cookie preferences from your browser at any time.

Account Security

Every login triggers an OTP verification to your registered mobile number. If you notice unrecognised access, contact support immediately and we will lock the account within minutes.

Data Retention and Changes

Transaction records are retained for the period required under applicable regulations. To request a correction or deletion of your personal data, contact us via email with your account ID.

What These Terms Cover and How They Apply

palamis77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on palamis77, you agree to these terms in full. We may update them when regulations or our service conditions change — we will notify you via your registered contact before changes take effect. Your continued use of the account after that notice

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counts as acceptance. These terms apply to all activity on your account: deposits through DANA, OVO, or GoPay; withdrawals to your registered wallet; participation in any game category including slots, live casino tables, and sports markets. We do not accept accounts from regions where online gaming
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is prohibited under local law. If your region's legal status changes, we reserve the right to restrict access while we review compliance. Disputes are handled through our support channel first; unresolved matters follow the jurisdiction stated in your account registration. We keep a record of all
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transactions linked to your wallet for verification and dispute resolution. Any attempt to use another person's DANA, OVO, or GoPay account will result in immediate suspension pending review.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT PATHS

Reach Us About Your Account Terms

Team online

Live Chat

Our support team is available around the clock via live chat. Raise a terms query, wallet verification question, or account access issue and we will respond directly.

Email Support

For formal terms-related requests — account closure, data queries, or dispute notices — send us an email and we will respond within one business day.

Account Help Centre

Your account dashboard includes a help section covering common terms questions: withdrawal verification steps, wallet linking for DANA or OVO, and eligibility conditions.

Common Questions About Our Terms

No. Your deposit wallet must be registered in your own name. Using another person's DANA, OVO, or GoPay account violates our terms and will result in account suspension pending identity review.

Send a data request to our support email with your account ID. We will compile your transaction and account records and deliver them within the timeframe required by applicable local regulations.

If local law changes affect your eligibility, we will notify you before restricting access. Your wallet balance remains accessible for withdrawal during any review period, subject to verification.

Contact support via live chat or email to request account closure. We will process the request, settle any pending withdrawals to your registered wallet, and retain transaction records as required by law.

We will always notify you before material changes take effect. Minor clarifications may be updated immediately, but changes affecting your payment rights or account access require advance notice to your registered contact.

Raise a dispute through live chat or email, quoting your transaction reference. Our team will review the DANA, OVO, or GoPay payment record and respond with a resolution within one business day.

Understand Your Rights Before You Play

How We Protect Your Account and Data

Data Handling

Cookie Policy

Account Security

Data Retention and Changes

Reach Us About Your Account Terms

Live Chat

Email Support

Account Help Centre

Common Questions About Our Terms

01 Can I use someone else's DANA or OVO account to deposit?

02 How do I request a copy of my personal data?

03 What happens to my account if the rules change in my region?

04 How do I close my account and what happens to my data?

05 Can palamis77 change these terms without notice?

06 What should I do if I disagree with a transaction decision?

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